Refund & Cancellation Policy

Effective Date:30-Jan-2025

At Mahie Bakery House, we take pride in preparing fresh and high-quality baked goods for our customers. Please read our refund and cancellation policy carefully before placing an order.

1. Order Cancellation

• Orders can only be canceled at least 7 days (1 week) before the scheduled delivery date to be eligible for a refund.
• Orders canceled less than 7 days before delivery are non-refundable.
• To request a cancellation, contact us at [Insert Contact Email/Phone] with your order details.

2. Refund Policy

• Refunds are only applicable for orders canceled at least 7 days before the delivery date.
• Approved refunds will be processed within e.g., 5-7 business days via the original payment method.
• No refunds will be issued for cancellations made within 7 days of the delivery date.
• If an order cannot be fulfilled due to an issue on our end (e.g., ingredient shortage, operational problems), a full refund or rescheduling option will be provided.

3. Incorrect or Damaged Orders

• If you receive an incorrect or damaged order, please contact us within 24 hours of delivery with photos of the issue.
• We will review the request and offer a replacement or refund if the issue is verified.

4. No-Show or Incorrect Address

• If the customer is unavailable at the delivery location, or if the provided address is incorrect, the order will not be refunded or redelivered.
• Please ensure that accurate delivery details are provided at the time of ordering.

5. Contact Us

For any cancellation or refund inquiries, reach out to us at:
📧 [email protected]
📞+91-75290-48733